Here we are showing you our standard packing process  

      1. All items are different, but they all follow the same principle when packaging.

      2. Start with a well-constructed crate

A well-constructed crate would consist of 1/2” to 5/8” Plywood with framing. We generally purchase our crates from a third party who specializes in custom crates.

      3. You always want the Instrument to not be directly on the wood deck of the crate. 这 is done by placing it on foam, inside of the crate. esball国际app用2 " 1.7 lb. density foam which works great. It provides cushioning and enough firmness to support the Instrument.

      4. 的 next step is to make sure there is nothing on the deck of the Instrument and the Head/ Arm is secured. In some cases there will be multiple arms to secure but for this example there is only one. 的 reason for this is so there is no free movement during transit which could cause serious damage to the Instrument.

      5. 的 next step is to make sure your Instrument is covered in either a pallet bag or shrink wrap so no dust or foreign object will get into the crate.

      6. 的 next step is to secure the instrument inside the crate by bracing. We use a method of 2x4’s which have 1” foam shrink wrapped to them so no piece of wood touches the actual instrument.

      7. Final step is to photograph everything inside the crate and then seal it with screws.

All equipment warranty request must have a support case opened within the 60-day Domestic USA and 30天国际 保修期.
To open a support case, please send an 电子邮件 (电子邮件保护) or call (508)974-4896.
Please provide your name, 联系信息, quotation/invoice number and a brief description of the issue that you are 经历.
Phone and/or Email support will be provided prior to scheduling a return.
Please see the link below for our detailed 保修声明.
Customers must retain all original shipping materials during the 保修期.